How to Handle Situations When English Isn’t Understood | A Guide for Tourists

For foreign travelers visiting Japan, encountering situations where English isn’t understood is not uncommon. However, there’s no need to worry. With a bit of preparation and smart tools, you can overcome language barriers and enjoy a smooth travel experience. This article provides practical tips for dealing with such situations.


1. Use Translation Apps

Translation apps can be your best friend when English isn’t understood.
Google Translate: Offers text translation, image translation using the camera, and even voice translation.
Papago: Specialized in Japanese, Korean, and Chinese, it’s great for conversational support.
Voice Translation Features: Speak into your phone and get real-time translations.

2. Speak Simple English

Using short and simple sentences increases the chances of being understood.
Examples: “Where is train station?” or “How much?”
Avoid complicated words or long sentences to ensure smoother communication.

3. Use Body Language

Even if language fails, gestures and expressions can help convey your meaning.
In restaurants: Point at the menu or gesture “eating” to place an order.
When asking for directions: Show a map and point to your destination.

4. Prepare Key Phrases in Advance

Having commonly used phrases ready can make a huge difference.
Examples of Key Phrases:
“I want to go to this place.”: 「この場所に行きたいです」
“Please help me.”: 「助けてください」
“Is there anyone who speaks English?”: 「英語を話せる人はいますか?」

5. Leverage Useful Tools and Resources

Tourist Information Centers: Many centers in major cities have English-speaking staff.
Japanese Phrase Cards: Carrying pre-written notes in Japanese for destinations or orders can be helpful.
Wi-Fi Spots: Use public Wi-Fi to access translation apps or search for information online.

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